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Cases: Sales & Customer Support


Electrolux Product Training

Electrolux uses e-learning to boost and maintain the product competence of Electrolux´s personnel and wide retail dealer net.

Electrolux’s e-learning school consists of separate modules covering Electrolux brands and products. The school has three levels; the further you go and learn the more detailed information you get.

Electrolux’s online courses have been created with Prewise Gimlet LMS system, which provides effective tools for trainings’ user administration, monitoring and reporting.


OP-Bank: Cards

The topics of this course are OP-Bank bank card offering, understanding customer needs and sales arguments. This is one of the several sales related courses made in the banking sector and it has had several thousand users.


Suunto Product Training

The aim of the training is to grow the knowledge on Suunto training products and brand message among retailers around the Europe. The course teaches how to successfully sell Suunto training products using sales argumentation consistently.



Basware Certification Tool

Basware uses Certification Tool to evaluate personnel’s and retail dealers’ competence. The certification is an important part of the new salesperson’s or consultant’s and retail dealers training.

Online tool makes participating to tests flexible when the test is not bound to certain place or time.

Certification tool is implemented with the Prewise Gimlet LMS system which offers great tools for Basware to create and maintain new tests and measure test results.

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